Frequently Asked
Questions

DocEnsure supports Aadhaar Card, PAN Card, Passport, Driving License, Voter ID, Salary Slips, Bank Statements, Educational Certificates (SSC, HSC, Degree, Diploma), Property Documents, and Legal Documents. Our AI adapts its 144 checks to each document type's specific structure, security features, and validation rules.

DocEnsure uses multiple detection layers including mathematical validation, structural analysis, and forensic checks to catch any modification to salary documents. If any amount has been changed, our engine detects the inconsistency — even if the edit looks perfect to the human eye.

Yes. Our proprietary AI detection engine uses multiple forensic signals to identify documents generated by AI tools including ChatGPT, DALL-E, Midjourney, and Photoshop AI. These AI-generated documents may look perfect to the human eye, but our engine detects what humans cannot.

Under 2 minutes. Our engine runs 144 forensic checks across 11 verification categories simultaneously, delivering a comprehensive authenticity verdict with detailed findings and actionable recommendations.

Every document receives one of four actionable verdicts: Clear (authentic, no action needed), Review Recommended (minor concerns, manual check advised), Suspicious (significant tampering indicators, don't accept without investigation), or Fraudulent (strong evidence of forgery, reject immediately). Each verdict includes detailed findings and specific next-step recommendations.

DocEnsure is used by HR & recruitment firms for background verification, banks & NBFCs for KYC compliance, financial services for loan application verification, educational institutions for admission document checks, real estate companies for property document validation, and legal firms for evidence authentication.

DocEnsure automatically extracts identity information from documents and uses proprietary matching algorithms to link them to the correct candidate profile. Even when names appear differently across documents (e.g., "Rahul S" vs "Rahul Sharma"), our system intelligently resolves the identity.

Security is at the core of DocEnsure. All documents are encrypted at rest using AES-256 and in transit using TLS 1.3. Documents are processed in isolated containers that are destroyed after verification. We support auto-deletion policies — you can configure documents to be permanently deleted after verification is complete. Our infrastructure is hosted on SOC 2 compliant cloud providers, and we never share your data with third parties.

Yes. DocEnsure offers an on-premise desktop application that runs entirely on your local machine without requiring an internet connection. The desktop app includes all 144 verification checks, local AI models for fraud detection, and generates reports locally. This is ideal for organizations with strict data residency requirements or air-gapped environments. Contact us for the enterprise desktop license.

DocEnsure supports PDF (native and scanned), JPEG/JPG, PNG, TIFF, BMP, and WebP formats. For best results, we recommend uploading original PDFs when available, as they enable our deepest forensic checks. Scanned images are fully supported with text extraction and image forensics.

DocEnsure achieves 99% accuracy in detecting document fraud. Our AI models are trained on hundreds of thousands of real and forged Indian documents. The false positive rate is under 2%, meaning legitimate documents are rarely flagged incorrectly. We continuously improve our models with new fraud patterns and document formats.

Absolutely. This is one of our strongest capabilities. DocEnsure detects edited amounts through multiple independent layers of analysis — structural, visual, mathematical, and forensic. Even sophisticated edits that look perfect to the human eye leave traces that our AI engine identifies and flags.

DocEnsure includes a quality pre-check stage that evaluates scan quality before running verification. If the document is blurry, skewed, poorly lit, or too low resolution, we flag it with specific quality issues and recommendations (e.g., "Re-scan at 300 DPI or higher"). For documents that pass the quality threshold, our engine uses advanced preprocessing to extract text accurately even from imperfect scans.

Yes. DocEnsure supports bulk upload and batch processing. You can upload multiple documents for multiple candidates at once, and our system will automatically sort, categorize, and link them to the correct candidate profiles. The Professional plan supports 500 documents/month, and the Enterprise plan offers unlimited documents with priority queue processing. Bulk results are available as downloadable CSV/Excel reports.

Yes. DocEnsure offers a RESTful API for seamless integration with your existing systems — HRMS, applicant tracking systems (ATS), lending platforms, KYC workflows, and more. The API supports document upload, verification status polling, webhook callbacks for completed verifications, and full result retrieval in JSON format. API access is available on Professional and Enterprise plans. Comprehensive API documentation with code examples in Python, Node.js, and cURL is provided upon signup.